Privacy Standards

Last Updated: April 13, 2026

At National Power Clean, we are committed to protecting the privacy and security of our clients. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and kitchen exhaust cleaning services in Kitchener, Waterloo, Cambridge, and the surrounding regions.

1. Information We Collect

We may collect personal information that you voluntarily provide through our contact forms, quote requests, or direct communication. This includes:

• Contact Information: Name, business name, phone number, and email address.
• Service Details: Physical address of the commercial kitchen, hood dimensions, and service history.
• Digital Data: IP addresses and browsing behavior collected via cookies to improve website performance and user experience.

2. How We Use Your Information

The information we collect is used solely to provide high-quality kitchen exhaust cleaning services and maintain fire safety compliance records. Specifically, we use it for:

• Providing accurate NFPA 96 service quotes and scheduling inspections.
• Generating post-service compliance reports and before/after photo documentation.
• Communicating with you regarding upcoming required maintenance intervals.
• Improving our local search visibility and service area accuracy.

3. Data Sharing & Third Parties

National Power Clean does not sell, trade, or rent your personal information to third parties. We only share data with third parties in the following limited circumstances:

• Insurance & Fire Authorities: When explicitly requested by you to provide proof of NFPA 96 compliance to insurance providers or municipal fire marshals.
• Service Providers: Trusted partners who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your digital data is stored on secure servers, and physical compliance records are maintained securely at our primary office.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal information held by National Power Clean. To make a request, please contact our privacy officer at the details provided below.